This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of antiquefurniturewala.com website.

The domain name antiquefurniturewala.com (hereinafter referred to as “Website”) is owned by Shree Karni Handicrafts with its registered office at -“Shree Karni Handicrafts Inside Meera Nagar , Near New Indian Bull Mega Mall , Jhalamand , JODHPUR (Raj.) India- 342008”

Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Shree Karni Handicrafts and these terms and conditions including the policies constitute Your binding obligations, with Shree Karni Handicrafts.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Shree Karni Handicrafts allows the User to surf the Website or making purchases without registering on the Website. The term “We”, “Us”, “Our” shall mean Shree Karni Handicrafts.

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Shree Karni Handicrafts Policies ((including but not limited to Privacy Policy available at Privacy) as amended from time to time.

1. Variation in Display

A. The approximate basic parameters like size, color, etc are mentioned in the website along with the photographs. These must not be taken as exact specifications. There may be some variation in the pictures and the respective products, as these are hand-made products. While we strive for perfect match, we generally assure 85-90% match between product picture and respective product. However, Shree Karni Handicrafts will not be responsible for any perceived or attributed mis-match in design and finish of any of ordered products. “Shree Karni Handicrafts” may deliver a similar or alternate product for reasons or exigencies beyond its control. We always try our best to provide the updated information on the website from time to time. However changes in raw material designs like veneers or laminates etc by suppliers are beyond our control, and there may be some lag in getting new product photographs updated on our website.

B. The availability and the prices of any item displayed on the website can be changed without any prior notice. And can also be different in your area depending on the location of customer premises.

C. We reserve the right to limit the sale, or prohibit sales to re-sellers. And will not be responsible for any kind of inadvertent descriptive or photographic errors. You agree to detailed terms of use and Privacy Policy of this website.

2. Delivery of your Order

A. Once you have completed a valid purchase, Shree Karni Handicrafts will thereafter transmit a confirmation email to your registered email address informing you of the scheduled date of delivery of your furniture. Deliveries may take between 6-10 weeks from the date of receipt of payments, depending on mode of Shipment or delivery applicable / available.

B. Delivery Guarantee- Shree Karni Handicrafts makes every effort to carry out deliveries within the promised time period. This however will not be applicable on delays due to reasons beyond our control like floods, fire, wars, strikes, pandemic, change of government laws and regulations etc. In any case, Shree Karni Handicrafts will keep customer informed of revised delivery schedule using the registered contact numbers and/or email address from your registered data.

We use market leading renowned companies like Safexpress and GATI for delivery of our products. We will share your order tracking number with you so that you can check the transit status of your order online.

Kindly note few important points

• Shree Karni Handicrafts will be responsible for delivery of your order to your address outside your premises, on the ground. Once you have inspected the goods on the ground and accepted the delivery, Shree Karni Handicrafts responsibility and promise of Safe delivery of your order ends right there.
• You agree to make your own arrangements for smooth carriage of goods from outside your apartment / House or complex to your doorstep irrespective of the floor your may reside / or want to place goods ordered. Shree Karni Handicrafts will not be responsible and liable for any damage to goods during such a transfer /movement.
• Shree Karni Handicrafts does not take any responsibility whatsoever at the time of delivery on the ground that access to your desired location is not possible (e.g. doorway too small, insufficient space to maneuver the furniture through the premises, road inaccessible to delivery van, etc.). Before ordering, you are under an obligation to ensure that there is adequate room to take your purchased furniture through any doorways and windows of your premises, taking note of any restricted passageways, stairs and awkward turns.

Refund policy

Condition of Returns

• At antiquefurniturewala.com, returns are available for only major damaged/ defective products and incorrect product delivered. Refund will be provided only in case replacement for the same product is not available. 
• The refund amount will be equal to the amount paid for the product.
• Please notify us with the photographs of Damaged/ Defective product received, maximum within 24 hours of delivery. Please also send us the photographs of damaged carton covering the shipping labels attached to it. 
• Please do not accept any products with damaged/ tampered packaging (excludes normal wear & tear and markings on the outer surface of the package, acceptable in the transit process).
• Products should be UNUSED.
• Products should be returned in their original packaging along with the original price tags, labels and invoice. Please do not dispose original packing.
• It is advised that the return packets should be strongly and adequately packaged so that there is no damage of goods in transit. 

Refunds

• Refunds will be processed within 7 business days* of receipt of the product by Shree Karni Handicrafts, provided goods are received in acceptable condition, as dispatched from our warehouse. Refund method will be based on the mode of order payment, as follows-
• Orders paid for through credit/ debit card will be refunded back to the credit/ debit card.
• Orders paid for through net banking accounts will be credited back to the bank account.
• Orders paid for through other modes of payment will be refunded either through an account payee cheque in the customer’s name (as given in “billing name” at time of purchase), or an online transfer via NEFT to customer’s bank account.
• NOTE: Please follow up with your respective bank/ card issuer post completion of refunds process by Shree Karni Handicrafts, to check on reflection of funds in your account. In case of cheque refunds, additional time may be required to ship the cheque to the customer.